Terms & Conditions

Effective Date: 2 August 2025

UNBOUNDED SOFTWARE LTD

Company No. 15433829

Registered Address: Unit A, 82 James Carter Road, Mildenhall, Suffolk, United Kingdom, IP28 7DE

1. Introduction

Welcome to Xtended. These Terms & Conditions ("Terms") govern your access to and use of the Xtended platform and services ("Services"), operated by UNBOUNDED SOFTWARE LTD ("we", "us", "our").

By accessing or using Xtended, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding legal agreement to use our Services. By using the platform, you represent that you meet these requirements.

3. User Accounts

  • You may need to register for an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • We reserve the right to suspend or terminate accounts suspected of misuse or violation of these Terms.

4. Acceptable Use

You agree not to use Xtended to:

Violate laws or regulations
Upload or distribute unlawful, abusive, or malicious content
Reverse engineer, probe, or interfere with the platform's operations
Circumvent any usage limits or access restrictions

5. Plans, Pricing & Usage Limits

We offer free and paid plans with usage-based limits (e.g., data storage, API access). These are outlined at xtended.ai/pricing and may be updated periodically.

By subscribing to a paid plan, you agree to the applicable fees and billing terms. Payments are securely processed via Stripe.

6. Intellectual Property

  • You retain ownership of all content and data you input into Xtended.
  • By using the Services, you grant us a non-exclusive license to process your data for the purpose of providing and improving the Services.
  • UNBOUNDED SOFTWARE LTD retains all rights to the platform's code, branding, and underlying technology.

7. Service Availability

We aim to maintain reliable access but do not guarantee uninterrupted availability. The Services are provided "as is," without any warranty of performance or uptime.

8. Right to Cancel (Consumers Only)

If you are a consumer based in the UK or EU, you have the right to cancel your subscription within 14 days of purchase. To exercise this right, contact us at [email protected] with your cancellation request.

9. Account Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts for violation of these Terms or for behavior that harms the platform or other users.

10. Limitation of Liability

To the maximum extent permitted by law, UNBOUNDED SOFTWARE LTD shall not be liable for:

Loss of data or profits
Service interruptions
Indirect or consequential damages

Our liability in any case is limited to the amount paid by you in the past 12 months, if any.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the platform or email where possible. Continued use of the Services after changes take effect constitutes acceptance.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. All disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For questions, concerns, or legal notices, contact:

[email protected]

UNBOUNDED SOFTWARE LTD
Unit A, 82 James Carter Road
Mildenhall, Suffolk
United Kingdom, IP28 7DE